Contact
Email support@trainwindowai.com for support, billing, refunds, privacy requests and safety reports. You do not need an account to report a safety issue.
What to include
For orders: your account email and the order date. For safety reports: the page or result reference and a reply email. Do not send passwords, card details or illegal imagery.
Response time
We reply within 2 business days (Monday to Friday, China Standard Time (UTC+8), excluding public holidays in China).
Operator
TrainWindowAI is operated by Chen Wenjian, an individual operator in China.
Questions? support@trainwindowai.com